Resource

Why a website needs a care plan

A website is an operational asset. Here is what keeping it healthy actually involves.

Maintenance is not a one-time task

Performance, security, and reliability all depend on ongoing work. A project should account for updates, backups, monitoring, form testing, and reviewing links and content as things change.

What a good care plan covers

  • Platform, theme, and library updates
  • Security scanning, monitoring, and patching
  • Backups with restore testing — a backup is only useful if it can be restored
  • Form, donation, and booking tests
  • Performance monitoring and optimization
  • Domain and certificate renewal tracking
  • A clear support and emergency communication process

When professional management matters most

A simple site can be maintained internally if the organization has the time and ability. Professional management becomes more important when the website is a primary service or sales channel, processes transactions, or handles sensitive information.

This guide is provided for general information and is not legal, tax, or compliance advice. Specific requirements depend on your organization and jurisdiction.

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